2014

Agent banking strategy
Agent banking channel and features
New processes linked to agent network management
Roles and responsibilities of agents and agent management team
How to train agents and other BCEL staff
Sales approaches
Agent training

Introduction to Community Money Express
Roles and responsibilities of agents
How to promote digital services
How to perform digital transactions
Agent liquidity management
Client and agent support

Contact US

For a preliminary training needs assessment and to discuss how PHB Academy can develop training – including training of trainers – that will help you scale for impact. academy@phbdevelopment.com

en_USEnglish
fr_FRFrench en_USEnglish