Telecom regulation challenges that impact mobile financial services in UEMOA countries


Context: The Central Bank of West African country wants to develop financial inclusion through mobile and branchless banking.

Objective: Identify the regulatory constraints that impeach mobile operators, financial institutions, and payment service providers to actively develop their services and deployments.

Deliverables: Synthetic presentation of the regulatory constraints mainly related to customer protection, open competition and interoperability, recommendations to overcome them at policy and regulatory levels, as well as with government payment initiatives.