Implementation and Launch of Mobile Money Services (MMS) in Uganda


Context: Orange needed assistance with the design, implementation, pilot and launch of a new mobile money service in Uganda. A dedicated project manager was seconded by PHB Development to manage the project from inception to completion.

Objective: analyze the market, identify the need, define the position in the marketplace and build partnerships to launch service.

Deliverables: instructed processes for regulatory approval; partnerships; product specification; technical development; distribution strategy; operations; organisation; training; finance; UAT and FUT.