Context: UNGUKA, a licensed microfinance bank, counted 18 branches and two outlets in December 2012. It has 30,000 clients and its strategic objective is to develop into a commercial bank, with a focus on microfinance.

Objective: Support UNGUKA in the procurement of and migration process towards a new core banking system (CBS).

Deliverables: Diagnostics Report; Business requirements ensuring the linkage with the strategy, products and delivery channels; RFP document; Bid analysis and recommendation on vendor selection; Support of customization and data migration to the new CBS.