ATM Operations Improvement for Bank South Pacific Papua New Guinea

ATM Operations Improvement for Bank South Pacific – Papua New Guinea

Context: Since 2009, BSP has a Transformational Program, which comprises the review of the portfolio of retail products and the implementation of electronic delivery channels.

Objective: Improve performance and monitoring of ATM operations and identify economies of scale; lowering cost per ATM.

Deliverable: Updated procedures and work instructions covering the full value chain of ATM management.

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