Analytics for Mobile Money, customer adoption & distribution performance in Ghana
Context: CGAP assists MTN Mobile Money in improving its customer adoption in Ghana.
Objective: Evaluate Mobile Money performance particularly on customer adoption and agent network deployment. Define the required key performance indicators and the improvement actions. Deploy these commercial actions and measure results.
Deliverables: Deployment of online dashboards focusing on the performance of Mobile Money; Deliver a model to select potential adopters and assist MTN to lead the campaign.
Support MTN Benin to develop a payment ecosystem around moto-taxis drivers (Zemidjans)
MTN wants to set up a payment ecosystem around the Zemidjans (moto-taxi drivers in Benin), using mobile money as a solution to the challenges they face: Phase 1: Addressing security and liquidity issues with the implementation of merchant payment. Phase 2: Addressing a lack of means to meet their ambitions with a digital group savings product (“tontine”).
Digital portfolio scan for financial sector clients
The general objective of the assignment is to support BIO’s financial sector clients in their digital journey by conducting an assessment of their financial institutions and providing an analysis for the most suitable candidates on the necessary support needed to move forward with their digitization process. Our analysis will be based on 2 components: 1) the use of an online survey tool for the data collection 2) a follow-up call from the consultants to help complete any missing information.
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